Refund Policy

Effective Date: October 8, 2025

At Agent ProAssist, we are committed to providing high-quality AI-powered marketing, branding, and automation services to real-estate professionals.

Because our services include customized digital deliverables (e.g., branded posts, podcasts, and voice-cloned content), all purchases are generally non-refundable once work has begun. However, we value your satisfaction and will assess refund requests on a case-by-case basis.

Refunds may be granted under the following conditions:

You cancel within 24 hours of purchase and no work or automation setup has started.
A duplicate payment or billing error occurs.
You were charged incorrectly due to a system or integration issue.

Non-refundable items:

Any completed custom content (videos, voice-overs, or posts).
Subscription periods already used in whole or in part.
Promotional or discounted plans (e.g., trial offers, limited-time bundles).

To request a refund, email support@agentproassist.com with your order details within 7 days of the charge. Approved refunds will be processed back to your original payment method within 5–10 business days.

❌ Cancellation Policy

You may cancel your Agent ProAssist subscription at any time through your account portal or by contacting our support team.

Trial & Monthly Plans

Cancellations take effect at the end of the current billing cycle.
No partial refunds are issued for unused days within a billing period.
Access to your content dashboard remains active until your cycle ends.

Annual Plans

You may cancel anytime; however, refunds are not issued after the first 30 days.
Within the first 30 days, cancellations are subject to review and may incur a 10 % administrative fee to cover setup costs.

Service Pause Option:
We understand real-estate cycles fluctuate. You may request to pause your subscription for up to 60 days once per year without penalty.

To cancel or pause service, please contact billing@agentproassist.com.